An automobile repair service is a type of business that repairs or replaces vehicle parts and accessories. Often, auto repair shops are operated by dealerships or independent auto mechanics.
Auto repair service is usually required when a car part breaks down or fails to perform as expected. It may also be needed to make a minor or major repair that isn’t covered under your vehicle’s warranty.
When you need auto repair, choose a qualified shop and a reliable technician to do the work. Ask friends, family members or co-workers for recommendations and check with the state Department of Motor Vehicles (DMV) to find a registered repair shop in your area.
Before you take your vehicle in for repair, ask for a repair order and a detailed invoice that lists the parts replaced, the cost of each part, and labor charges. The invoice must be complete and include the odometer reading at the time you brought your vehicle in for repair.
You should also get a written estimate before starting any repair, and you should be given a copy of the completed repair order upon completion of the repairs. This will help you ensure that the repair shop is working on your vehicle and is doing what they’re supposed to.
A good mechanic can give you a fair, objective opinion about what repairs are necessary and which ones can wait. Be sure to bring your vehicle in for a thorough inspection so you can be sure that the problem isn’t more serious than it appears.
Obtaining a written estimate before you begin any repairs will help you decide whether or not you need to have the work done. The estimate should include a description of the work to be done, the estimated costs for parts and labor, and any special requirements that may apply. Some states require that the written estimate be signed before any work begins.
Be wary of repair shops that try to charge you for diagnostic time before they tell you what is wrong with your vehicle. Some will do this if they think it might save them money on the work they’re going to do.
Some repair shops offer financing or payment plans, but be sure to read the terms carefully and ask about the interest rate. High interest rates can add to the total cost of your repair.
If you need to finance your repair, shop around for low-interest rates and ask about low-income grants or assistance programs. You can also inquire with your bank or credit card to see if they offer a low-interest option.
When choosing an automotive repair service, look for one that has a green and white “Registered State of New York Motor Vehicle Repair Shop” sign outside the store and a valid DMV registration certificate inside. You can also use the DMV’s “Find a DMV-regulated Business” service to locate an accredited repair shop in your area.
If you don’t like the results of a car repair, discuss the issue with the management of the auto shop. If possible, keep a record of all of your communications and details on the repair so you can file a complaint with the appropriate authorities.